Thomas-Kilmann Conflict Mode (TKI)

For anyone who wants to understand their conflict style and choose better responses.

Format
Live online or in person
Length
30 minutes to full day
Topic
Communication & Collaboration

About this session

Develop advanced capabilities in conflict management. Apply the TKI framework to understand personal conflict styles, adapt approaches effectively, and create positive outcomes through strategic response selection.

What your people take away

  • Understand conflict modes clearly
  • Assess situation dynamics effectively
  • Select appropriate responses systematically
  • Achieve collaborative outcomes
  • Build sustainable conflict competence

Shared with you

See the full session

Create your free Workbliss profile to see the rest of this outline and book it. It takes a minute, with your work email.

  • What each length covers, 30 minutes to full day
  • Everything that’s covered, part by part
  • Book online, and browse 1,500+ more sessions for your teams

Already a member? Sign in

What each length covers

30 minutes

30 Minutes — Key Points: Framework Understanding

A focused 30-minute session on the essentials of Framework Understanding: mode Analysis and situation Assessment.

  • Mode Analysis
  • Situation Assessment

Covers Framework Understanding, in brief.

60 minutes

Covers 1 of 3 parts: Framework Understanding.

90 minutes

Covers 2 of 3 parts: Framework Understanding and Strategic Application.

3 hours

Covers all 3 parts.

Full day

Covers all 3 parts, in more depth, with more time to practice.

What’s covered

Framework Understanding

Every length

Mode Analysis

  • Master five conflict modes effectively
  • Understand mode characteristics clearly
  • Recognize application contexts accurately
  • Build response flexibility systematically

Situation Assessment

  • Evaluate conflict dynamics effectively
  • Analyze stakeholder needs accurately
  • Assess contextual factors systematically
  • Map appropriate responses clearly

Strategic Application

90 minutes and longer

Response Selection

  • Choose appropriate modes effectively
  • Adapt approaches systematically
  • Implement responses strategically
  • Monitor outcome effectiveness

Outcome Management

  • Guide conflict resolution processes
  • Build sustainable solutions
  • Create win-win outcomes
  • Maintain relationship quality

Sustainable Development

3 hours and longer

Skill Enhancement

  • Build conflict competence systematically
  • Develop response flexibility
  • Enhance resolution capabilities
  • Create lasting improvement strategies

Cultural Integration

  • Foster constructive conflict cultures
  • Build collaborative environments
  • Develop sustainable practices
  • Maintain positive dynamics consistently
Live Q&ATime for your people’s questions, answered by the expert.
60 minutes and longer

How booking works

  1. Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
  2. Pick a date. Choose a date at least 14 days ahead, or book now and set the date later.
  3. Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
  4. We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.

Questions about Thomas-Kilmann Conflict Mode (TKI)

How long is Thomas-Kilmann Conflict Mode (TKI)?

Thomas-Kilmann Conflict Mode (TKI) runs as 30 minutes, 60 minutes, 90 minutes, 3 hours or full day. You choose the length when you book. A 30-minute session covers the essentials of Framework Understanding: mode Analysis and situation Assessment. A 60-minute session covers Framework Understanding in full, with a live Q&A. A 90-minute session adds Strategic Application. A 3-hour session adds Sustainable Development. A full-day session covers everything, in more depth, with more time to practice.

Can Thomas-Kilmann Conflict Mode (TKI) be delivered online or in person?

Yes, both. It runs live online, so every office can join at the same time, or in person at your site, in any country.

How do we book Thomas-Kilmann Conflict Mode (TKI)?

Create a free Workbliss profile with your work email, then open Thomas-Kilmann Conflict Mode (TKI) to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later.

Who leads the session?

A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.

Can it be tailored to our company?

Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.