Credits, explained.

The unit every session is priced in. One credit covers a one-hour Core session, live online, in any country. Pay as you go, a credit is US$1,500. Pre-fund a pack and each credit costs less, from US$900. Prices are shown in your currency, and the price per session is the same in every country.

Each hour of a live session uses credits according to its type. Fitness classes are from ⅓ credit an hour. Core sessions, which is most of the collection, are 1 credit. Specialist sessions, for leadership, manager and coaching work, are from 1½ credits. Signature experts, well-known authors and senior experts booked on request, are from 2 credits. Every session in the session index shows its type and its price in credits, so what you see is what it costs.

Credits scale with time. A Core session is ½ credit for 30 minutes, 1 credit for an hour, 1½ for 90 minutes, 2 for two hours, 4 for a half day (4 hours) and 7 for a full day (7 hours of sessions, with lunch not counted). Specialist and Signature sessions scale the same way from their hourly rate, so a half day is from 4 times it and a full day from 7 times it. Credits are rounded to the nearest quarter, and the smallest booking is ½ credit (⅓ for a fitness class).

A session run at your office or site. It adds ¼ credit to the live-online price, for a local expert’s travel and time with you: we find an expert in your city or area. Sessions that only run in person, such as chair massage, already include it.

If you’d like a particular expert who isn’t local, for example someone from New York for your São Paulo office, their travel is priced on top: typically from 4 credits more, and we quote it before you book.

A session run over video, on your own Teams, Zoom, Google Meet or Webex at no extra cost. If you’d rather Workbliss set up and run the call, that’s US$150 a session (see What credits don’t cover).

One price per session, wherever your people are. A one-hour Core session is 1 credit in New York, London, Mumbai or São Paulo, so one pack can cover every office. Prices are shown in your local currency where we offer it, and in US dollars elsewhere.

One part of a real Workbliss session, 10 to 60 minutes long, that the program builder uses as a building block. A typical 15-minute module is ¼ credit, and a program is priced from its modules: the smallest program is ½ credit, in person adds ¼, and more than 400 people online on our licence adds 1 credit. About the program builder.

For a hands-on session, the price covers a set number of people, materials included. The booking form shows the number, and each extra person adds a set amount, shown on the session. Above a maximum, we quote for your group.

A pop-up smoothie bar or similar, priced per station for a set length of time. The price covers up to 50 people served, ingredients included, and each extra person adds US$30.

Chair massage, physiotherapy, podiatry and clinics are priced per practitioner. Each practitioner sees one person at a time in 15-minute appointments: 4 an hour, or 28 on a full day with an hour for lunch. More people add practitioners at the same price, and above 10 practitioners we quote.

For hands-on sessions run live online, a kit of materials can be posted to each person joining. Each kit adds a set amount, shown on the session, for packing and tracked postage.

Some sessions are priced for your group first: Signature experts, very large groups, and anything that depends on your venue or city. You send the request without paying, and we come back with the price.

US$1,500 a credit, by card or invoice, for up to 50 credits at a time. Your credits are added as soon as you pay.

Pay for a number of credits upfront, and every credit costs less. You don’t choose the sessions on day one: book them as your plans take shape, for any team, office or country. See the packs.

A set number of pre-funded credits at one price per credit: 5 credits at US$1,450 each (US$7,250), 10 credits at US$1,300 each (US$13,000), 25 credits at US$1,200 each (US$30,000), 50 credits at US$900 each (US$45,000). The more you pre-fund, the less each costs. Until November 30, the Early 2027 offer makes it 25 credits at US$1,000 each, valid until December 31, 2027.

Add credits at any time, pay as you go or with another pack. New credits last 12 months from the day you buy them.

Credits last 12 months from the day you buy them, and the oldest are used first. Packs bought before December 31, 2026 stay valid until December 31, 2027. We remind you before any expire.

The credits on your account. Anyone in your organization can use them, for any session, in any country.

When you book with credits, the credits for that session are set aside until the Workbliss team confirms it. They’re used when the booking is confirmed, and released if it can’t go ahead.

Your balance minus any held credits: what you can book with right now. Your dashboard shows both.

Credits belong to your organization. They can’t be moved to another organization, exchanged for cash or refunded, except as set out under Changes and cancellations.

A video call with your expert before the session, to tailor it to your people and goals. Included with every half-day and full-day session; US$150 for shorter ones.

For a live online session, Workbliss sets up the call, sends the joining link, lets people in and looks after the tech: US$150. On your own platform, hosting is free.

To fill the room: a ready-to-share flyer for US$25, or a full campaign kit for US$250 (a five-day countdown, posters and flyers, GIFs, email templates and a teaser video).

Assessments such as EQ-i 2.0 are priced per person, including the licence and the report. The session page shows the price, and they go on their own invoice.

Four sessions picked for a moment of the year, such as Stress Awareness Week, for US$5,000, paid by card or invoice rather than credits. In person adds ¼ credit a session. See the bundles.

Every member gets 3 free AI program builds a month with Nightingale, our planning agent. For more, the AI plan is US$25 a month for 25 builds, or add 10 builds for US$10. Building a program yourself, module by module, is always free.

Prices are before tax. VAT, GST or sales tax is added where it applies, on your invoice or at checkout.

For straightforward sessions: pick the format, length, date and time, and pay with credits, by card or by invoice. The credits are held until we confirm, and within 3 working days we send you profiles of the experts available for your date, so you choose who leads it.

For sessions with kits, equipment, headcounts or venues. You pay when you send it, and we confirm within 2 working days. If we can’t, you get it all back: your credits are released, your card refunded or your invoice cancelled.

We usually need 14 days. You can also book now and choose the date from your dashboard when you’re ready.

A date 7 to 13 days away. Send it and we’ll see what we can do. Nothing is charged until we confirm it with you: no credits held, no card payment and no invoice.

A booking is confirmed when we confirm the date, time, format and credits or price in writing, in your dashboard or by email. From then, the cancellation terms apply.

Pay by bank transfer or card against an invoice, through your usual procurement process. Invoices are issued by Stripe, land in your dashboard, and are payable before the session. One invoice can cover sessions in every country.

Prices are shown and charged in your local currency where we offer it: pounds, euros, Canadian, Australian, New Zealand, Singapore and Hong Kong dollars, yen, rupees, dirhams, rand and pesos, and US dollars elsewhere. Members pay in the currency of the country where they created their profile.

Your first move is free with 30 or more days’ notice. Any other move, or a move with 14 to 29 days’ notice, has a 20% administration fee, and the new date must be within 6 months of the original. With less than 14 days’ notice, a move counts as a cancellation.

With 30 or more days’ notice, you get 100% back: credits returned, or payment refunded in full. With 14 to 29 days’ notice, 50%. With less than 14 days’ notice, the session isn’t refundable.

If a session can’t go ahead for a reason on our side, such as an expert falling ill, we offer a replacement expert or a new date, or return your credits or payment in full.

The full wording is in our terms of service.