About this session
Decisions at work are rarely completely rational. Pressure, confidence, fear of being wrong, frustration, urgency and previous experience can all influence how information is interpreted and which options feel more attractive.
Sometimes emotion contains useful information; sometimes it narrows attention or pushes a decision too quickly.
This session helps participants use emotional intelligence to make better decisions.
They learn how to notice their emotional state before deciding, recognize when stress or bias is shaping judgment and separate observable facts from assumptions, predictions and personal preferences.
Participants then practice slowing down important decisions, testing alternative perspectives and choosing when to act, when to gather more information and when enough uncertainty simply has to remain.
The final module focuses on reviewing decisions without excessive self-criticism and building a repeatable process for clearer judgment under pressure.
What your people take away
- Recognize how emotion and pressure influence judgment and choice
- Separate facts, assumptions, preferences and predictions before deciding
- Use perspective-taking to reduce blind spots without creating endless analysis
- Decide when more information is useful and when action is needed despite uncertainty
- Build a repeatable decision process for high-pressure and emotionally charged situations
Shared with you
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- What each length covers, 30 minutes to full day
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What each length covers
30 minutes
30 Minutes — Key Points: Notice What Is Influencing the DecisionA focused 30-minute session on three key points from Notice What Is Influencing the Decision: identify the emotion in the room, notice when pressure narrows your thinking and separate the decision from your ego.
- Identify the emotion in the room
- Notice when pressure narrows your thinking
- Separate the decision from your ego
Covers 3 of 4 points in Notice What Is Influencing the Decision.
60 minutes
60 Minutes — Module 1: Notice What Is Influencing the DecisionParticipants identify the emotions, pressures and assumptions affecting a current or realistic workplace decision and learn how to separate the decision itself from the emotional state surrounding it.
- Module 1: Notice What Is Influencing the Decision
- Live Q&A
Covers 1 of 4 parts: Notice What Is Influencing the Decision.
90 minutes
90 Minutes — Modules 1 and 2: Separate Signal From NoiseEverything in the 60-minute session, plus practical work on facts, assumptions, preferences and alternative perspectives. Participants test whether the information driving the decision is strong enough to support the conclusion being made.
- Module 1: Notice What Is Influencing the Decision
- Module 2: Separate Signal From Noise
- Decision-quality mapping exercise
- Live Q&A
Covers 2 of 4 parts: Notice What Is Influencing the Decision and Separate Signal From Noise.
3 hours
Covers 3 of 4 parts: Notice What Is Influencing the Decision, Separate Signal From Noise and Make the Decision More Deliberately.
Full day
Full Day — Full EI & Decision Making WorkshopFull coverage of all four modules with decision mapping, bias and assumption exercises, perspective-taking and high-pressure scenarios. Participants leave with a practical decision process and a 30-day plan for applying it to real workplace choices.
- Module 1: Notice What Is Influencing the Decision
- Module 2: Separate Signal From Noise
- Module 3: Make the Decision More Deliberately
- Module 4: Review and Improve Your Decision Patterns
- High-pressure decision scenarios
- 30-day personal decision-quality plan
- Live Q&A
Covers all 4 parts.
Also available as a 4-week or 8-week program, for change that lasts. Ask us about it.
What’s covered
Notice What Is Influencing the Decision
Every length- Identify the emotion in the roomParticipants identify the emotion present around an important decision, such as anxiety, frustration, excitement, fear of being wrong or urgency.
- Notice when pressure narrows your thinkingParticipants identify how time pressure, workload or high stakes affect the way they evaluate options.
- Separate the decision from your egoParticipants examine where being right, appearing confident or avoiding embarrassment may be influencing the choice.
- Define what the decision actually needs to achieveParticipants clarify the real objective, constraints and success criteria before comparing options.
Separate Signal From Noise
90 minutes and longer- Separate facts from assumptionsParticipants divide the information available into what is directly known and what has been inferred.
- Distinguish preference from evidenceParticipants identify where familiarity, personal style or previous success makes one option feel more comfortable and ask whether that preference is actually relevant to the decision.
- Look for the information you are missingParticipants identify which missing information could genuinely change the decision and which would simply be nice to know.
- Invite a credible alternative viewParticipants practice asking what someone with a different perspective might notice and identify one person or source that could challenge the current reasoning.
Make the Decision More Deliberately
3 hours and longer- Create a pause when the stakes justify itParticipants identify which decisions deserve a deliberate pause and which are routine enough to make quickly.
- Compare options against the same criteriaParticipants define a small number of relevant criteria and compare each option against them rather than allowing different standards to appear for different choices.
- Decide when enough information is enoughParticipants identify the point at which additional information is unlikely to materially improve the decision.
- Make the trade-off visibleParticipants state what is gained, what is given up and which risk remains with the chosen option.
Review and Improve Your Decision Patterns
Full day only- Review the process, not just the outcomeParticipants examine whether the decision process was sound based on the information available at the time rather than judging everything by the final outcome.
- Avoid hindsight perfectionParticipants distinguish information that was genuinely available when the decision was made from facts that became obvious later.
- Identify your recurring blind spotsParticipants review several decisions and look for repeated tendencies such as rushing, overchecking, avoiding conflict, seeking consensus or favoring familiar options.
- Build a repeatable decision checkParticipants create a short checklist covering emotion, objective, evidence, assumptions, alternatives, trade-offs and uncertainty.
How booking works
- Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
- Pick a date. Choose a date at least 14 days ahead, or book now and set the date later.
- Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
- We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.
Questions about Emotional Intelligence in Decision Making
How long is Emotional Intelligence in Decision Making?
Emotional Intelligence in Decision Making runs as 30 minutes, 60 minutes, 90 minutes, 3 hours or full day. You choose the length when you book. A 30-minute session covers three key points from Notice What Is Influencing the Decision: identify the emotion in the room, notice when pressure narrows your thinking and separate the decision from your ego. A 60-minute session covers Notice What Is Influencing the Decision in full, with a live Q&A. A 90-minute session adds Separate Signal From Noise. A 3-hour session adds Make the Decision More Deliberately. A full-day session adds Review and Improve Your Decision Patterns. It is also available as a 4-week or 8-week program.
Can Emotional Intelligence in Decision Making be delivered online or in person?
Yes, both. It runs live online, so every office can join at the same time, or in person at your site, in any country.
How do we book Emotional Intelligence in Decision Making?
Create a free Workbliss profile with your work email, then open Emotional Intelligence in Decision Making to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later.
Who leads the session?
A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.
Can it be tailored to our company?
Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.