About this session
At the Chef's Pass: Coordinate Under Pressure is a 90-minute to half-day in-person team building workshop for teams who want to practice coordinating under pressure in a chef-led kitchen simulation.
A professional chef runs the pass while teams work stations, read tickets and hand off order items against the clock, using non-food simulation materials. No cooking is involved and no experience is needed.
Teams leave with a clearer way of setting priorities, communicating handoffs and checking work when time is tight.
What your people take away
- Run a service using order tickets, stations and checks
- Manage priorities and handoffs against the clock
- Call and confirm information clearly under pressure
- Review delays without blaming individuals
- Reset and test a clearer way of working together
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- What each length covers, 90 minutes to half day
- Everything that’s covered, part by part
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What each length covers
90 minutes
Run a service under pressureA professional chef runs a kitchen simulation where teams work stations, read tickets and hand off orders against the clock. Teams practice clear calls, priorities and checks.
- Run a service using tickets, stations and checks
- Manage priorities and handoffs against the clock
Covers 2 of 4 parts: Run a service using tickets, stations and checks and Manage priorities and handoffs against the clock.
Half day
Review, reset and run againAdds a review of what happened at the pass and a second service using a redesigned approach. Teams connect the lessons to deadlines and handoffs at work.
- Run a service using tickets, stations and checks
- Manage priorities and handoffs against the clock
- Review what happened at the pass
- Reset and test a clearer way of working
Covers all 4 parts.
What’s covered
Run a service using tickets, stations and checks
Every length- Get to know the kitchenThe chef explains stations, order tickets and the pass, where every dish is checked before it goes out.
- Run a first serviceTeams take orders and assemble non-food order items at their stations as tickets arrive.
- Check before it leavesEvery order is checked at the pass against the ticket, showing where quality slips under pressure.
Manage priorities and handoffs against the clock
Every length- Call and confirm clearlyTeams practice the kitchen habit of calling orders and confirming they were heard.
- Prioritize as tickets stack upGroups decide what to start, hold or rush when orders arrive faster than they can be made.
- Hand off between stationsTeams work out how to pass components between stations without delays or mistakes.
Review what happened at the pass
Half day only- Trace delays and errorsTeams look at where orders were held up, remade or sent back, and why.
- Look at the process, not peopleThe group focuses on how the system worked, not on who made a mistake.
Reset and test a clearer way of working
Half day only- Redesign your serviceTeams agree changes to roles, calls, checks or station layout.
- Run a second serviceTeams test the new approach under the same pressure and compare results.
- Take it back to workParticipants connect the lessons to deadlines, handoffs and quality checks in their own roles.
Tools and materials
- Kitchen stations and equipment, provided
- Ingredients for simple dishes, provided
- Aprons, provided
- Order tickets
- Pass checklist
- Dietary and allergy form
- Service review sheet
Who it’s for
- Operations and project teams
- Teams with frequent handoffs and deadlines
- Customer service and fulfillment teams
- Leaders who want to see how their team coordinates
How booking works
- Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
- Pick a date. Choose a date at least 14 days ahead, or book now and set the date later.
- Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
- We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.
Questions about At the Chef's Pass: Coordinate Under Pressure
How long is At the Chef's Pass: Coordinate Under Pressure?
At the Chef's Pass: Coordinate Under Pressure runs as 90 minutes or half day. You choose the length when you book. A 90-minute session covers Run a service using tickets, stations and checks and Manage priorities and handoffs against the clock. A half-day session adds Review what happened at the pass and Reset and test a clearer way of working.
Can At the Chef's Pass: Coordinate Under Pressure be delivered online or in person?
It is delivered in person, at your site, in any country.
How do we book At the Chef's Pass: Coordinate Under Pressure?
Create a free Workbliss profile with your work email, then open At the Chef's Pass: Coordinate Under Pressure to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later.
Who leads the session?
A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.
Can it be tailored to our company?
Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.