About this session
Understanding Your Health Records, Privacy & Consent is a 60-minute to half-day health literacy session for anyone who wants to understand their health records, privacy and consent. It runs live online or in person.
Participants learn to use patient portals and records confidently, understand consent and information sharing, and know how to ask for errors to be corrected.
Rules and rights vary by country, and this session is general education, not legal advice.
Participants leave knowing how to access, check and manage their own health information.
What your people take away
- Use patient portals and records confidently
- Understand consent and information sharing
- Know who can see your health information
- Know how to ask for errors to be corrected
Shared with you
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- What each length covers, 30 minutes to full day
- Everything that’s covered, part by part
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What each length covers
30 minutes
30 Minutes — Key Points: Use patient portals and records confidentlyA focused 30-minute session on the essentials of Use patient portals and records confidently: know what's in your record and navigate a patient portal.
- Know what's in your record
- Navigate a patient portal
Covers Use patient portals and records confidently, in brief.
60 minutes
Your records and portalsParticipants learn what is in a health record and how consent and sharing work. They practice finding results and letters in a typical portal.
- Use patient portals and records confidently
- Understand consent and information sharing
- Live Q&A
Covers 1 of 4 parts: Use patient portals and records confidently.
90 minutes
Protect your privacyAdds reviewing sharing preferences, app permissions and account security. Participants check their own settings.
- Use patient portals and records confidently
- Understand consent and information sharing
- Protect your privacy
- Live Q&A
Covers 2 of 4 parts: Use patient portals and records confidently and Understand consent and information sharing.
3 hours
Covers 3 of 4 parts: Use patient portals and records confidently, Understand consent and information sharing and Protect your privacy.
Full day
Correct errors and stay in controlAdds how to spot errors and ask for them to be corrected. Participants leave with a simple checklist.
- Use patient portals and records confidently
- Understand consent and information sharing
- Protect your privacy
- Ask for errors to be corrected
- Live Q&A
Covers all 4 parts.
What’s covered
Use patient portals and records confidently
Every length- Know what's in your recordParticipants learn what health records usually contain, such as notes, results and letters.
- Navigate a patient portalParticipants practice finding results, appointments and messages in a typical portal.
Understand consent and information sharing
90 minutes and longer- Understand consentParticipants learn what consent means for treatment and for sharing information.
- Know who can see your informationParticipants learn how information is usually shared between care teams and when employers can or can't see it.
Protect your privacy
3 hours and longer- Manage your settingsParticipants learn how to review sharing preferences and app permissions.
- Keep accounts secureParticipants learn simple steps like strong passwords and two-step sign-in.
Ask for errors to be corrected
Full day only- Spot errorsParticipants learn what to check in their records, such as medicines, allergies and contact details.
- Ask for a correctionParticipants learn how to request a correction, knowing the process varies by country.
Tools and materials
- Health record contents guide
- Patient portal walkthrough
- Consent and sharing explainer
- Privacy settings checklist
- Correction request template
Who it’s for
- Anyone using a patient portal or health app
- People managing a long-term condition
- Employees supporting family members
- Anyone with questions about health privacy
How booking works
- Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
- Pick a date. Choose a date at least 14 days ahead, or book now and set the date later. Need it sooner? Email hello@workbliss.ai and we’ll see what we can do.
- Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
- We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.
Questions about Understanding Your Health Records, Privacy & Consent
How long is Understanding Your Health Records, Privacy & Consent?
Understanding Your Health Records, Privacy & Consent runs as 30 minutes, 60 minutes, 90 minutes, 3 hours or full day. You choose the length when you book. A 30-minute session covers the essentials of Use patient portals and records confidently: know what's in your record and navigate a patient portal. A 60-minute session covers Use patient portals and records confidently in full, with a live Q&A. A 90-minute session adds Understand consent and information sharing. A 3-hour session adds Protect your privacy. A full-day session adds Ask for errors to be corrected.
Can Understanding Your Health Records, Privacy & Consent be delivered online or in person?
Yes, both. It runs live online, so every office can join at the same time, or in person at your site, in any country.
How do we book Understanding Your Health Records, Privacy & Consent?
Create a free Workbliss profile with your work email, then open Understanding Your Health Records, Privacy & Consent to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later. Need it sooner? Email hello@workbliss.ai and we’ll see what we can do.
Who leads the session?
A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.
Can it be tailored to our company?
Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.