About this session
Design for Inclusion: Co-Create Better Experiences is a 90-minute to half-day inclusive design workshop for teams who want to improve a workplace or service experience with people who have lived experience. It runs live online or in person.
An accessibility specialist and paid lived-experience contributors work alongside your team as equal design partners.
Teams leave with practical improvements to a real experience and a clear plan for testing and rolling them out.
What your people take away
- Identify barriers with an accessibility specialist
- Co-create alternatives with paid lived-experience contributors
- Prioritize changes with the biggest impact for people
- Test the improved experience before rolling it out
- Plan owners and ongoing feedback for each change
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- What each length covers, 90 minutes to half day
- Everything that’s covered, part by part
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What each length covers
90 minutes
Find barriers and design alternativesAn accessibility specialist helps the team find barriers in a real experience, then paid lived-experience contributors co-create alternatives. Teams leave with prioritized improvements.
- Identify barriers with an accessibility specialist
- Co-create alternatives with lived-experience contributors
Covers 2 of 4 parts: Identify barriers with an accessibility specialist and Co-create alternatives with lived-experience contributors.
Half day
Co-create, test and plan rolloutAdds a prototype tested with lived-experience contributors and a rollout plan with owners. Teams finish with an improvement tried by the people it affects.
- Identify barriers with an accessibility specialist
- Co-create alternatives with lived-experience contributors
- Test the improved experience before rolling it out
- Plan the rollout and keep improving
Covers all 4 parts.
What’s covered
Identify barriers with an accessibility specialist
Every length- Choose one experience to improveTeams pick a real workplace or service experience, such as booking a meeting room or applying for a job.
- Walk through it step by stepAn accessibility specialist guides the team through each step and the assumptions built into it.
- Spot barriers people may faceParticipants identify physical, sensory, cognitive, digital and communication barriers along the way.
Co-create alternatives with lived-experience contributors
Every length- Listen to people with lived experiencePaid contributors share where the experience works for them and where it doesn't.
- Design alternatives togetherTeams and contributors sketch practical alternatives as equal partners in the design.
- Prioritize the changes that matter mostThe group chooses changes with the biggest impact for the people affected.
Test the improved experience before rolling it out
Half day only- Prototype the new versionTeams build a quick prototype, script or mockup of the improved experience.
- Test with contributorsLived-experience contributors try the new version and share what still gets in the way.
- Refine based on what you learnTeams adjust the design and note what needs further testing.
Plan the rollout and keep improving
Half day only- Agree owners and next stepsEach change gets an owner, a timeline and the support it needs.
- Build in ongoing feedbackTeams plan how people can keep reporting barriers once the change is live.
Tools and materials
- Experience mapping template
- Barrier identification checklist
- Co-design canvas
- Prototype materials, provided in person
- Testing feedback sheet
- Rollout and feedback plan
Who it’s for
- HR, facilities and workplace teams
- Product, service and digital teams
- Inclusion leads and employee resource groups
- Teams redesigning hiring or onboarding
How booking works
- Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
- Pick a date. Choose a date at least 14 days ahead, or book now and set the date later.
- Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
- We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.
Questions about Design for Inclusion: Co-Create Better Experiences
How long is Design for Inclusion: Co-Create Better Experiences?
Design for Inclusion: Co-Create Better Experiences runs as 90 minutes or half day. You choose the length when you book. A 90-minute session covers Identify barriers with an accessibility specialist and Co-create alternatives with lived-experience contributors. A half-day session adds Test the improved experience before rolling it out and Plan the rollout and keep improving.
Can Design for Inclusion: Co-Create Better Experiences be delivered online or in person?
Yes, both. It runs live online, so every office can join at the same time, or in person at your site, in any country.
How do we book Design for Inclusion: Co-Create Better Experiences?
Create a free Workbliss profile with your work email, then open Design for Inclusion: Co-Create Better Experiences to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later.
Who leads the session?
A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.
Can it be tailored to our company?
Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.