About this session
AI tools can produce impressive demonstrations while creating surprisingly little value in everyday work. Employees may spend almost as much time prompting, checking, correcting, transferring information, and managing tools as the original task required.
Other uses can genuinely remove repetitive effort, accelerate research, improve first drafts, support analysis, or allow work to be completed in ways that were previously impractical.
Participants learn to begin with the work rather than the technology.
They break workflows into tasks, identify where AI could provide useful leverage, and distinguish activities suited to generation, transformation, extraction, classification, analysis, or assistance from work that depends heavily on accountability, judgment, relationships, or context.
They then test the complete workflow — including preparation, AI interaction, human review, correction, and follow-through — rather than measuring only how quickly the AI produces an answer.
Participants leave with a practical system for selecting AI opportunities, running bounded experiments, measuring real value, and scaling only the practices that improve the work.
What your people take away
- Identify tasks and workflows where AI has a credible opportunity to create value
- Choose tools according to the job being done rather than novelty or popularity
- Redesign complete workflows around appropriate human and AI contributions
- Evaluate output quality, verification effort, time, cost, and downstream impact
- Recognize when AI adds unnecessary complexity and a human or conventional tool is the better option
- Turn successful AI experiments into repeatable, measurable working practices
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What each length covers
30 minutes
30 Minutes — Key Points: Find the AI Opportunities Worth PursuingA focused 30-minute session on three key points from Find the AI Opportunities Worth Pursuing: start with the work, not the tool, break the work into tasks and look for high-leverage use cases.
- Start with the work, not the tool
- Break the work into tasks
- Look for high-leverage use cases
Covers 3 of 4 points in Find the AI Opportunities Worth Pursuing.
60 minutes
Find the AI Use Cases That Are Actually Worth ItA focused introduction to AI value realization. Participants identify real work opportunities, distinguish promising tasks from low-value AI use, and build a simple experiment around one workflow where AI could make a measurable difference.
- Start with the work
- Task-level AI opportunity mapping
- High-value vs. low-value use cases
- Human and AI roles
- Baseline measurement
- AI Value Quick Canvas
- Live Q&A
Covers 1 of 4 parts: Find the AI Opportunities Worth Pursuing.
90 minutes
Redesign a Workflow Around Real AI ValueThe extended session moves from use-case selection into workflow redesign, human oversight, tool choice, quality, verification, time, and cost. Participants build a complete AI-assisted workflow around a realistic business task.
- AI opportunity selection
- Workflow decomposition
- Human–AI role allocation
- Context and input design
- End-to-end workflow redesign
- Quality criteria
- Time and cost analysis
- AI Workflow Experiment Plan
- Live Q&A
Covers 2 of 4 parts: Find the AI Opportunities Worth Pursuing and Design Better Human–AI Workflows.
3 hours
Covers 3 of 4 parts: Find the AI Opportunities Worth Pursuing, Design Better Human–AI Workflows and Test Whether AI Is Actually Creating Value.
Full day
AI Value & Workflow Redesign LabAn applied deep-dive covering all four modules. Participants map real work, prioritize AI opportunities, redesign a selected workflow, test output and review requirements, compare the AI-assisted process with the existing baseline, and create a practical value-realization plan.
- Module 1 — Find the AI Opportunities Worth Pursuing
- Module 2 — Design Better Human–AI Workflows
- Module 3 — Test Whether AI Is Actually Creating Value
- Module 4 — Turn Useful Experiments Into Repeatable Value
- AI Opportunity Mapping
- Task Decomposition Lab
- Human–AI Workflow Design
- Tool & Use-Case Fit Review
- Quality & Verification Design
- Before / After Workflow Comparison
- AI Value Scorecard
- Workflow Playbook Builder
- 90-Day AI Value Plan
- Live Q&A
Covers all 4 parts.
Also available as a 4-week or 8-week program, for change that lasts. Ask us about it.
What’s covered
Find the AI Opportunities Worth Pursuing
Every length- Start with the work, not the toolBeginning with 'How can I use AI?' often produces low-value experiments.
- Break the work into tasksEntire jobs or projects are rarely equally suitable for AI.
- Look for high-leverage use casesGood starting opportunities often combine meaningful repetition or effort with sufficient structure, available information, and manageable consequences if the first attempt is imperfect.
- Establish the current baselineWithout knowing how the work currently performs, it becomes difficult to establish whether AI improved anything.
Design Better Human–AI Workflows
90 minutes and longer- Give AI the part it can do wellAI may be useful for producing a first draft, transforming information, generating alternatives, extracting patterns, summarizing material, or accelerating selected analytical work.
- Design the human contribution tooA useful AI workflow also defines what humans contribute.
- Provide better context & inputsAI output quality depends partly on the clarity and quality of the information supplied.
- Remove steps, don't just add AIAdding an AI step to an unchanged process can increase complexity.
Test Whether AI Is Actually Creating Value
3 hours and longer- Measure the whole workflowA response generated in thirty seconds has not saved time if another twenty minutes is spent checking, correcting, formatting, transferring, or rebuilding it.
- Measure quality as well as speedFaster work has limited value if accuracy, usefulness, clarity, consistency, or customer experience deteriorates.
- Count the cost of using AIValue can be reduced by licenses, specialist tools, integration effort, training, verification, duplicated systems, or workflow complexity.
- Know when AI is not the answerSome tasks are faster with a search, spreadsheet formula, template, automation rule, expert conversation, or simply doing the work directly.
Turn Useful Experiments Into Repeatable Value
Full day only- Run bounded experimentsTeams can learn more from a small well-defined test than from launching AI broadly without clear success criteria.
- Capture the working methodAn effective AI workflow loses value when only one employee knows how to reproduce it.
- Build capability, not tool dependenceTools will change.
- Keep reviewing the valueAn AI workflow that created value initially may become less useful as tasks, tools, prices, quality, policies, or alternatives change.
Tools and materials
- AI Opportunity Map
- Use-Case Prioritization Matrix
- AI Suitability Check
- Workflow Decomposition Map
- Human–AI Task Allocation Canvas
- Context & Input Builder
- AI Output Quality Scorecard
- End-to-End Time Study
- AI Value Realization Scorecard
- AI Workflow Playbook
How booking works
- Book online. Create a free Workbliss profile, then pay with session credits, by card or by invoice.
- Pick a date. Choose a date at least 14 days ahead, or book now and set the date later.
- Choose your expert. Within 3 working days, we send you profiles of the experts available for your date.
- We deliver it. Your expert is briefed on your people and goals, then runs the session live online or at your site.
Questions about Make AI Useful: Turning Everyday Tools Into Better Work
How long is Make AI Useful: Turning Everyday Tools Into Better Work?
Make AI Useful: Turning Everyday Tools Into Better Work runs as 30 minutes, 60 minutes, 90 minutes, 3 hours or full day. You choose the length when you book. A 30-minute session covers three key points from Find the AI Opportunities Worth Pursuing: start with the work, not the tool, break the work into tasks and look for high-leverage use cases. A 60-minute session covers Find the AI Opportunities Worth Pursuing in full, with a live Q&A. A 90-minute session adds Design Better Human–AI Workflows. A 3-hour session adds Test Whether AI Is Actually Creating Value. A full-day session adds Turn Useful Experiments Into Repeatable Value. It is also available as a 4-week or 8-week program.
Can Make AI Useful: Turning Everyday Tools Into Better Work be delivered online or in person?
Yes, both. It runs live online, so every office can join at the same time, or in person at your site, in any country.
How do we book Make AI Useful: Turning Everyday Tools Into Better Work?
Create a free Workbliss profile with your work email, then open Make AI Useful: Turning Everyday Tools Into Better Work to see the price for each length and book it. You can pay with session credits, by card or by invoice, and choose a date at least 14 days ahead, or set it later.
Who leads the session?
A vetted Workbliss expert, briefed on your people, culture and goals before the session. After you book, we send you profiles of the experts available for your date within 3 working days, so you can choose who leads it.
Can it be tailored to our company?
Yes. Every session is shaped around your goals, your people and the benefits you already offer, and delivered by experts in your people’s languages.